Payments Policy

Shopping with us is designed to be intuitive and straightforward. Follow these steps to complete your payment:

Security of Payment

We prioritize the security of your transactions. We accept payments via Paypal. Rest assured, our payment pages are encrypted using SSL (Secure Socket Layer) certificates, ensuring the utmost safety of your payment information throughout every transaction.

Cost and Currencies

You will be charged the exact amount indicated on our website for the items in your shopping cart. If your card's currency differs from our online store's currency, you will be charged the equivalent amount based on current cross rates. There are no hidden or additional costs.

How to Make a Payment

  1. Choose Items: Select the items you wish to purchase and add them to your shopping cart.
  2. Review Cart: Ensure your cart contains the correct items before proceeding.
  3. Fill Required Information: Complete the necessary fields for delivery purposes.
  4. Payment Method: Choose your preferred payment method, enter payment details, and confirm the purchase.

Upon completion, you'll receive an automated email confirming your order. Please retain this email for future reference until you receive your package. If, for any reason, the confirmation email doesn't appear in your inbox, please check your spam or junk folder. If you still cannot find it, kindly contact our support team, and we'll swiftly resolve the issue for you.

Security Measures for Credit Card Payments

  • Payments by credit card are made in full during the ordering process.
  • Shopify Payments secures credit card transactions.
  • Your card number is encrypted between your browser and the Shopify server for online orders.
  • All credit card information is stored exclusively in Shopify's databases, not our own.
  • We do not receive, record, or store any of your banking information.
  • Orders are processed only after payment validation. No discounts or late payment penalties apply.

We value your privacy and ensure that your personally identifiable information remains confidential. Learn more about our Data Protection and Privacy Policy on our dedicated pages.

If you have any questions, please contact us at contact@sofenis.com