FAQ

What types of t-shirts does Sofenis offer?

Sofenis specializes in a vibrant collection of premium quality t-shirts featuring unique and playful designs. Our offerings include various styles that allow individuals to express their personality effectively.

What is the quality of the t-shirts?

Our t-shirts are crafted with a commitment to high-end finishes and comfortable fits. Each garment is designed to not only look fantastic but also provide a comfortable wearing experience, making them a staple in any wardrobe.

How can I ensure the right fit when ordering?

To ensure the right fit, we recommend consulting our sizing chart available on the product pages. This chart provides detailed measurements to help you select the appropriate size based on your preferences.

What is the return policy for Sofenis products?

You can request a return and refund within 30 days of receiving your order under specific circumstances, such as receiving a faulty item or if the item does not meet your expectations. For more details, please refer to our return policy.

How long does shipping take?

All orders are processed within 1–3 business days. We offer free shipping with an estimated delivery time of 3–7 business days for all orders. Please note that occasional delays may occur due to factors beyond our control.

Does Sofenis ship internationally?

Currently, Sofenis only ships within the UK and does not offer international shipping services. We apologize for any inconvenience this may cause.

How can I track my order?

Once your order has been processed and shipped, you will receive an email notification containing tracking information. If you do not receive this email, please contact us for assistance.

What should I do if my tracking shows that my order was delivered but I have not received it?

If your tracking indicates that your order has been delivered but you have not received it, please check with neighbors, verify the shipping address, and contact the carrier for proof of delivery. If necessary, provide us with this proof so we can assist you further.

How can I contact customer support?

For any questions or inquiries, you can reach our customer service department through our contact page on the website. We are committed to providing timely assistance to all customer inquiries.